Have a question, or want an update on your order?

Write to us at [email protected]. We’re always happy to help! Our office hours are Mon – Sat: 9AM-5PM EST

We respond to most emails within a business day or two, but if you don’t get a response from us, please check your spam bin!

Frequently asked Questions

How long does it take for me to receive my order?

Delivery time = Production time + Shipping time . Shipping time 7-15 days .

Note: The shipping time does not include order production time of custom-made products that usually varies from 5 to 15 days.

What is your return and exchange policy?

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

How do I track the status of my order?

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.

What do I do if I entered an incorrect shipping address?

Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address